The greatest humiliation in life is to work hard on something from which you expect great appreciation, and then fail to get.

Peaceis not the absence of conflict but the presence of creative alternatives forresponding to conflict alternatives to passive or aggressive responses,alternatives to violence.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

Informationis a negotiator's greatest weapon.

To effectivelycommunicate, we must realize that we are all different in the way we perceivethe world and use this understanding as a guide to our communication withothers.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

When indoubt, ask. When not in doubt, ask. If you are not in doubt, you may bekidding yourself.

We have, I fear, confused power with greatness.

A bad word whispered will echo a hundred miles.

Superioty and inferiority are individual, not racial or national.

A lifemaking mistakes is not only more honorable, butmore useful than a life spent doing nothing at all.

Don't be took quick to belive anything you read.