Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Frustration is commonly the difference between what you would like to be and what you are willing to become what you would like to be.

There is nobody so irritating as somebody with less intelligence and more sense than we have.

Thisduality has been reflected in classical as well as modern literature asreason versus passion, or mind versus intuition. The split between the ‘conscious’mind and the ‘unconscious.’ There are moments in each of ourlives when our verbal-intellect sugges

Listeningwell is as powerful a means of communication and influence as to talk well.

Beholdthe turtle. He makes progress only when he sticks his neck out.

Conflictis the gadfly of thought. It stirs us to observation and memory. Itinstigates to invention. It shocks us out of sheeplikepassivity, and sets us at noting and contriving.

The ruler proclaims the good news himself; he sends the servants out to announce the bad news.

Those who trust us educate us.

A woman can say more in a sigh than a man can say in a sermon.

Civilization has made the peasantry its pack animal.

If you are patient in one moment of anger, you will escapea hundred days of sorrow.