Kind words do not cost much. Yet they accomplish much.

We knowwhat happens to people who stay in the middle of the road. They get run over.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Trust resides squarely between faith and doubt.

Conflictis inevitable, but combat is optional.

Personal responsibility is too fiscal accountability as lovemaking is to a gynaecological examination

Use softwords and hard arguments.

Friendship increases in visiting friends, but in visiting them seldom.

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Onemight as well try to ride two horses moving in different directions, as totry to maintain in equal force two opposing or contradictory sets of desires.

You only have power over people so long as you don't takeeverything away from them. But when you've robbed a man of everything he's nolonger in your power he's free again.