It seemed rather incongruous that in a society of super sophisticatedcommunication, we often suffer from a shortage of listeners.

Listeningwell is as powerful a means of communication and influence as to talk well.

No one was ever really taught by another; each of us has to teach himself.

I hold it to be a proof of great prudence for men toabstain from threats and insulting words toward an enemy, for neither ...diminishes the strength of the enemy; but the one makes him more cautious,and the other increases his hatred of you and makes him

If you don't know where you're going, you'll end upsomewhere else.

Luck never mad a mad man wise

What dowe live for, if it is not to make life less difficult for each other.

Though patience be a tired mare, yet she will plod.

Why don'tyou want to do what you know you should do? The reason you don't is thatyou're in conflict with yourself.

Passionsare generally roused by great conflicts.

All excellent things are as difficult as they are rare

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges