If wemanage conflict constructively, we harness its energy for creativity and development.

He who is overcautious will accomplish little.

The soul would have no rainbow, if the eyes had no tears.

A goodpreparation takes longer than the delivery.

Politeness is to human nature what warmth is to wax.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Power can be taken, but not given. The process of thetaking is empowerment in itself.

Sometimesyou have to be silent to be heard.

Hear me,my chiefs! I am tired. My heart is sick and sad. From where the sun nowstands, I will fight no more forever.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Tofight and conquer in all your battles is not supreme excellence; supremeexcellence consists in breaking the enemy's resistance without fighting.

Men are cruel, but man is kind.