What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

Nothing would be done at all if a man waited till he could do it so well that no one could find fault with it

Much learning does not teach understanding.

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

The problem with communication is the illusion that is has occurred.

By despising all that has preceded us, we teach others to despise ourselves.

If wemanage conflict constructively, we harness its energy for creativity and development.

Prejudice is a disease characterised by hardening of categories.

Never play cat and mouse games if you are a mouse.

True youth is a quality which is acquired only with age.

Angels fly, because they take themselves lightly.