Our fear of disasters that may never happen robs us of the courage to meet the ills that do occur

Better ask ten times than go astray once.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Malicedrinketh its own poison.

Themost important single ingredient in the formula of success is knowing how toget along with people.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Icannot give you a formula for success, but I can give you the formula forfailure: Try to please everyone.

Man alone contains within himself as many species as exist on earth.

Theharder the conflict, the more glorious the triumph.

Tell meand I'll forget. Show me, and I may not remember. Involve me, and I'llunderstand.

Trust resides squarely between faith and doubt.

Power, however it has evolved, whatever its origins, willnot be given up without a struggle.