Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.
What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.
The means by which we live have outdistanced the ends forwhich we live. Our scientific power has outrun our spiritual power. We haveguided missiles and misguided men.
