It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Wecould never learn to be brave and patient if there were only joy in the world.

Wisdom requires that we pour a little oil of delicate courtesy on the wheels of friendship.

Beautiful young people are accidents of nature, Beautiful old people are works of art.

There is no cure for birth and death save to enjoy the interval.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

It isn't important to come out on top, what matters is to be the one who comes out alive.

Allthings are ready, if our minds be so.

There is much more learning than knowing in the world.

Informationis a negotiator's greatest weapon.

A good listener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Trust begets trust and untrust begets untrust. It'snatural.