We donot have to agree; we do need to understand.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Whenevertwo good people argue over principles, they are both right.

A cup is useful only when it is empty; and a mind that is filled with beliefs, with dogmas, with assertions, with quotations, is really an uncreative mind.

Conflictcan destroy a team which hasn't spent time learning to deal with it.

The king goes as far as he may, not as far as he could.

Our fear of disasters that may never happen robs us of the courage to meet the ills that do occur

Most of the shadows of this life are caused by our standing in our own sunshine.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Saying nothing... sometimes says the most.

Childhood shows the man, as morning shows the day