Communicationis not only the essence of being human, but also a vital property of life.

The art of life is the avoiding of pain.

Necessity truns lion into fox.

Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Freedom to learn is the first necessity of guaranteeing that man himself shall be self-reliant enough to be free

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

If all those who speak would weigh their words, how light air would be!

Kind wordscan be short and easy to speak, but their echoes are truly endless.

Pleasure is by no means an infallible critical guide, but it is the least fallible.

Children are like wet cement. Whatever falls on them makes an impression.

Before following a leader, it's wise to see if he's headed in the right direction.