Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

The first duty of love is to listen.

Youcannot truly listen to anyone and do anything else at the same time.

A lifemaking mistakes is not only more honorable, butmore useful than a life spent doing nothing at all.

Of all human foibles love of living is the most powerful.

Thosewho are at war with others are not at peace with themselves.

Let usnever negotiate out of fear. But let us never fear to negotiate.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Extremiststhink communication means agreeing with them.

A person who talks about his Inferiors han't any.

Fourthings come not back: the spoken word, the spent arrow, the past life, and theneglected opportunity.