Learning without thought is labour lost,thought without learning is perilous.

Listeningwell is as powerful a means of communication and influence as to talk well.

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

There are questions of real power and then there arequestions of phony authority. You have to break through the phony authorityto begin to fight the real questions of power.

It isthe acid test of nonviolence that in a nonviolent conflict there is no rancorleft behind, and in the end the enemies are converted into friends.

Tact is the ability to make a person see the lightning without letting him feel the bolt.

Gossip is the art of saying nothing, in a manner that leaves nothing unsaid

If youcan make a man laugh, you can make him think and make him like and believeyou.

It's better to let someone think you are an Idiot than to open your mouth and prove it.

Silencemay be golden, but can you think of a better way to entertain someone than tolisten to him?

Whetherit's the best of times or the worst of times, it's the only time we've got.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea