Power takes as ingratitude the writhing of its victims.

Snap judgment has a way of becoming unfastened.

Renown and repose do not go together.

Don'tbe afraid of opposition. Remember, a kite rises against, not with, the wind.

Truthsprings from argument amongst friends.

Washing one's hands of the conflict between the powerfuland the powerless means to side with the powerful, not to be neutral.

Freedom to learn is the first necessity of guaranteeing that man himself shall be self-reliant enough to be free

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Conflictlies at the core of innovation.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Never trust the advice of a man in difficulties.

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.