Nature hasgiven men one tongue and two ears, that we may hear twice as much as wespeak.

Therecan be no doubt that the average man blames much more than he praises. Hisinstinct is to blame. If he is satisfied he says nothing; if he is not, hemost illogically kicks up a row.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Sometimes the man of action is the fellow who has just got both his feat in hot water.

Most of the shadows of this life are caused by our standing in our own sunshine.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

Wecannot always control our thoughts, but we can control our words, andrepetition impresses the subconscious, and we are then master of thesituation.

As a final incentive before giving up a

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

I love power. But it is as an artist that I love it. Ilove it as a musician loves his violin, to draw out its sounds and chords andharmonies.

Themost important thing in communication is to hear what isn't being said.

Am Inot destroying my enemies when I make friends of them?