It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Suffering is the sole origin of consciousness.

Voilence is a Just when kindness is vain

Kindwords do not cost much. Yet they accomplish much.

Discord gives a relish to concord.

Work without faith is like at attempt to reach a bottom-less pit.

Self-trust is the first secret of success.

Drowning problems in an ocean of information is not the same as solving them.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Treatpeople as if they were, what they ought to be andyou help them become what they are capable of being.

It wasimpossible to get a conversation going, everybody was talking too much.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges