In themiddle of every difficulty lies opportunity.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Remembernot only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

No pillow is as soft as clear conscience.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

The king goes as far as he may, not as far as he could.

Thepessimist sees difficulty in every opportunity. The optimist sees opportunityin every difficulty.

It isdifficult to negotiate where neither will trust.

Peoplewho are only good with hammers see every problem as a nail.

Prejudice is a disease characterised by hardening of categories.

Trust is difficult to define, but we know when it's presentand when it's not.