To beprepared is half the victory.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Wecannot always control our thoughts, but we can control our words, andrepetition impresses the subconscious, and we are then master of thesituation.

Status symbols are medals you buy yourself

To start blindly with a statement is a sign of arrogance and narrow-mindedness,and will lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.

A critic is a man who knows the way but can't drive the car.

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Everybody thinks of changing humanity and nobody thinks of changing himself.

Ifanyone is not willing to accept your point of view, try to see his point of view.

Peoplespend a lifetime searching for happiness; looking for peace. They chase idledreams, addictions, religions, even other people, hoping to fill theemptiness that plagues them. The irony is the only place they ever needed tosearch was within.

Agrievance is most poignant when almost redressed.

You could forgive an enemy. It is harder to forgive yourself.