War does not determine who is right - only who is left

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

When the eyes says one thing, and the tounge another, a practised man relise on the language of first.

Power never takes a back step only in the face of morepower.

Genius is a long impatience.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Intelligence is not to make no mistakes, but quickly to see how to make them good.

Non-cooperationis a measure of discipline and sacrifice, and it demands respect for theopposite views.

A matter that becomes clear ceases to concern us.

If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.

Thepast is malleable and flexible, changing as our recollection interprets andre-explains what has happened.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.