Let uswork without disputing. It is the only way to render life tolerable.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Conflictis inevitable, but combat is optional.

Humoris the affectionate communication of insight.

Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.

Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

Tofight and conquer in all your battles is not supreme excellence; supremeexcellence consists in breaking the enemy's resistance without fighting.

Nothing in life is to be feared. It is only to be understood.

Themost important thing in communication is to hear what isn't being said.

A caricature is always ture only for an instant.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

Power corrupts. Absolute power is kind of neat.