Anounce of mediation is worth a pound of arbitration and a ton of litigation!

A lost battle is a battle one thinks one has lost.

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

He whotalks incessantly, talks nonsense.

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

Bargainlike a gypsy, but pay like a gentleman.

Lower your voice and strengthen your argument.

Throughconflict we get to unity.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

It seemedrather incongruous that in a society of super sophisticated communication, weoften suffer from a shortage of listeners.