Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Ifyou wish to make a man your enemy, tell him simply, 'You are wrong.' Thismethod works every time.

Personal responsibility is too fiscal accountability as lovemaking is to a gynaecological examination

When the eyes says one thing, and the tounge another, a practised man relise on the language of first.

Silenceis as full of potential wisdom and wit as the unshown marble of greatsculpture. The silent bear no witness against themselves.

Conflictisn't negative, it just is.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

It is much easier to be a hero than a gentleman.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Sometimesone pays most for the things one gets for nothing.

The mostimportant things are the hardest to say, because words diminish them.

Let uswork without disputing. It is the only way to render life tolerable.