Ourlives are not

Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

Jan, 20 2012 119 chars (1 sms) 1421 views Quotes

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Thenumber one goal

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Youcannot truly listen

Youcannot truly listen to anyone and do anything else at the same time.

Listeningwell is as powerful

Listeningwell is as powerful a means of communication and influence as to talk well.

You make a mountain

You make a mountain of a mole-hill.

The talker will l

The talker will lead the dog to the meat market.

We think too

We think too small. Like the frog at the bottom of the well. He thinks the sky is only as big as the top of the well. If he surfaced, he would have an entirely different view.

Nosnowflake in an

Nosnowflake in an avalanche ever feels responsible.

Don'tuse a lot where a

Don'tuse a lot where a little will do.

By being pleasant

By being pleasant always and smiling, it takes you nearer to God; Nearer than any prayer.

Most ofour so-

Most ofour so-called reasoning consists in finding arguments for going on believingas we already do.

You're ina much

You're ina much better position to talk with people when they approach you than whenyou approach them.

Resolvingconflict

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

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Ourlives are not

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