Education makes people easy to lead, but difficult to drive; Easy to govern, but impossible to enslave

Civilization has made the peasantry its pack animal.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Nothing would be done at all if a man waited till he could do it so well that no one could find fault with it

One ofthe best ways to persuade others is with your ears by listening to them.

Weagree completely on everything, including the fact we don't see eye to eye.

Power can be taken, but not given. The process of thetaking is empowerment in itself.

The aimof argument, or of discussion, should not be victory, but progress.

We ownalmost all our knowledge not to those who have agreed but to those who havediffered.

Do notfind fault, find a remedy.

He whoangers you, conquers you.