Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Ignorance is a form of environmental pollution.

Freedom demands respect for the freedom of others.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Everyoneis kneaded out of the same dough but not baked in the same oven.

It is a lesson which all history teaches wise men, to puttrust in ideas, and not in circumstances.

Pleasure is the sincerest compliment.

Between friends there is no need of Justice.

Fate chooses our relatives, We choose our friends.

Buyingis cheaper than asking.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Imaginationis the eye of your soul.