The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

If wemanage conflict constructively, we harness its energy for creativity and development.

Ittakes time to save time.

Wecannot always control our thoughts, but we can control our words, andrepetition impresses the subconscious, and we are then master of thesituation.

A Leader is a dealer in hope.

The fire you kindle for your enemy often burns yourself more than him.

A quiettongue shows a wise head.

No one wouldtalk much in society; if he knew how often he misunderstands others.

The art of life is the avoiding of pain.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

A man without patience is a lamp without oil.

It is much easier to be a hero than a gentleman.