The basic building block of good communications is the feeling that every humanbeing is unique and of value.

A good listeneris not only popular everywhere, but after a while he gets to know something.

There are three ways of bearing ills of life: by indifference, by philosophy, and by religion.

Past time is only eviil at a distance.

What wesee depends mainly on what we look for.

Aquarrel is like buttermilk: once it's out of the churn, the more you shake it,the more sour it grows.

Neveranswer a letter while you are angry.

Don't wrestlea pig in a mud hole. You both get all dirty, and the pig enjoys it.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

I haveoften regretted my speech, never my silence.

What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out