This dualityhas been reflected in classical as well as modern literature as reason versuspassion, or mind versus intuition. The split between the ‘conscious’ mind andthe ‘unconscious.’ There are moments in each of our lives when ourverbal-intellect sugges

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Thedirect use of force is such a poor solution to any problem,it is generally employed only by small children and large nations.

Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

Themost important thing in communication is to hear what isn't being said.

If you are patient in one moment of anger, you will escapea hundred days of sorrow.

Folly is perennial and yet the human race has survived

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

Almost all of our relationships begin and most of them continue as forms of mutual exploitation, a mental or physical barter, to be terminated when one or both parties run out of goods.

Not everything that is faced can be changed. But nothing can be changed until it is faced.

We owealmost all our knowledge not to those who have agreed but to those who havediffered.