The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

A smallbenefit obtained is better than a great one in expectation.

Neveranswer a letter while you are angry.

It doesnot do to leave a Dragon out of your calculations, if you live near him.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

A man without a smiling face must not open a shop.

Nevermistake silence for agreement.

In lifeprepare for the hard and all you will encounter will be the required or easy.

A fly beforehis own eye is bigger than an elephant in the next field.

Aclosed mind is like a closed book; just a block of wood.

Old men are dangerous; it does not matter to them what is going to happen to the world.