Thefibers of all things have their tension and are strained like the strings ofan instrument.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

A bad word whispered will echo a hundred miles.

I am atpeace with God. My conflict is with man.

Learning, the destroyer of arrogance, begets arrogance in fools, even as light that illumines the eye, makes owls blind.

The strongest is never strong enough to be always, the master, unless he transforms strength into right, and obedience into duty.

It is in our idleness, in our dreams, that submerged truth sometimes comes to top.

Nothing has happend to you unless you make much of it.

Peoplewho are only good with hammers see every problem as a nail.

A book, like a landscape, is a state of consciouness varying with readers.