Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Relationships of trust depend on our willingness to looknot only to our own interests, but also the interests of others.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

I'mjust preparing my impromptu remarks.

There is no knowledge that is not power.

One ofthe best ways to persuade others is with your ears by listening to them.

Don't throwout the baby with the bath water.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Honesty once pawned is never redeemed.

The Universe is not only queerer that we imagine, it is queered than we can imagine.

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Humoris the affectionate communication of insight.