Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

You don'thave to worry about being bit if the dog doesn't have any teeth. Success hasmade failures of many men.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Sparrows who emulate peacocks are likely to break a thigh.

Whenevertwo good people argue over principles, they are both right.

A cup is useful only when it is empty; and a mind that is filled with beliefs, with dogmas, with assertions, with quotations, is really an uncreative mind.

Conflictlies at the core of innovation.

Sciencecannot resolve moral conflicts, but it can help to more accurately frame thedebates about those conflicts.

Keep a secret; its you slave. Tell it, and it's your master.

Thereare two dilemmas that rattle the human skull: How do you hang on to someone whowon't stay? And how do you get rid of someone who won't go?

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.