Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.

Whoever does not know the truth is ignorant, but the one who knows the truth but denies is a criminal

Flatteryis the infantry of negotiation.

A good listener is not only popular everywhere, but after while he gets to know something.

When our hearts are empty, we collect things.

Most people suspended their judgement till somebody else has expressed his own and then they respect it.

He who is overcautious will accomplish little.

Conflictlies at the core of innovation.

It is better to suffer wrong than to do it, and happier tobe sometimes cheated than not to trust.

It wasimpossible to get a conversation going, everybody was talking too much.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Self-trust is the first secret of success.