When weblame, we give away our power.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Everything is funny as long as it is happening to somebody else. -Will Rogers

To live is, in itself, avalue judgement. To breathe is to judge.

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

Learning must be had, but in the second place, as subsequent only to greater qualities.

Freedom demands respect for the freedom of others.

Power is not only what you have but what the enemy thinksyou have.

Most of the shadows of this life are caused by our standing in our own sunshine.

He who asks questions cannot avoid the answers.

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.