If you arepatient in a moment of anger, you will escape a hundred days of sorrow.

Watching small men at work reconciles to the great.

What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

The ruler proclaims the good news himself; he sends the servants out to announce the bad news.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

No one lies as much as the indignant do.

There is sweet joy that comes to us that comes to us after sorrow.

As contagion of sickness makes sickness, contagion oftrust can make trust.

Onceyou consent to some concession, you can never cancel it and put things backthe way they are.

All the power that we exercise over others depends on thepower we exercise over ourselves.