Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.
I’mwillin’ for any solution — religious, political. I’m not going to keepofferin’ to negotiate so much because they turn us down each time. Itindicates a weakness on our part.
